WebSocket Error Codes

Error Codes
Description

500

Internal server error, an unexpected issue occurred on the server side.

501

Request rate exceeded. The number of WebSocket requests has gone beyond the allowed per-minute limit.

505

The number of requested symbols exceeds the allowed quota.

506

Missing parameters, one or more required fields are not provided.

515

Invalid parameter format. The request payload must be in valid JSON format.

513

WebSocket heartbeat timeout. The connection was closed because no heartbeat signal was received within the expected timeframe.

401

Authentication failed. The API Key is invalid, missing, or not included in the required header or query parameter.

404

The requested WebSocket endpoint was not found.

427

The number of WebSocket connections has exceeded the package quota.

429

Request rate limit exceeded. Your message frequency exceeds the quota allowed for your current plan.

499

Client-side disconnection. Typically occurs in regions with unstable network conditions. Please reconnect from a stable network.

524

Origin server connection timed out. Usually caused by temporary instability between our CDN provider and the origin server. The issue typically resolves itself shortly.

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